Technical Consultancy

Tier 2 has in-depth skills covering all aspects of the project delivery lifecycle. We offer flexible engagement options to ensure organisations can benefit from these skills in a way that complements their existing teams.

While each assignment is uniquely scoped to meet specific requirements, the following are typical examples of consulting services provided by Tier 2.

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Developer Staff Augmentation

Front-end, back-end and full-stack developers to add burst capacity to your existing teams. Developers can be deployed locally, nearshore or offshore to meet a variety of needs, including budgets and security clearance.

illustration of staff

Architecture and Design

Our experienced Enterprise Architects, Designers and Consultants have a wealth of experience of taking complex integration or other technical requirements and designing an enterprise architecture to meet them, that is also sympathetic to security concerns and other non-functional requirements.

Architecture and Design

Requirements Analysis

Working either during the Discovery phase, or at a later stage of the project lifecycle, our Business Analysts are well-versed in understanding complex, and often nebulous, requirements and turning them into tangible user stories which can be estimated and implemented by development teams.

Requirements analysis

UI/UX Design

Our consultants use storyboarding techniques, prototyping tools such as Axure, and full-page HTML5 mock-ups to understand and interpret the required user journey, and design the optimum responsive user experience for any device.

UI - UX

Health Checks

Our certified consultants review existing Red Hat implementations (such as JBoss EAP, Fuse, AMQ, and OpenShift) to ensure that best practices are applied to meet all deployment considerations, including security-hardening and high-availability.

Health checks icon

Skills Transfer Workshops

To complement formal Red Hat training, we provide a range of skills transfer workshops to assist organisations develop a strong internal skills base in their chosen technology. Typical workshops include JBoss EAP Administration, OpenShift Operations Administration, and OpenShift DevOps.

Skills transfer workshops

Consultative Support Services

Tier 2 provides a flexible, call-off support agreement – with defined response times – for organisations who require occasional expert assistance on an ongoing basis, rather than a defined block of consulting time. This ‘service credits’ approach to consultancy typically complements software support from Red Hat (via their subscription model).

illustration of customer support

Ready to overcome technical hurdles and achieve your project goals? Partner with Tier 2!